24 Boutport Street, Barnstaple, EX31 1RP

Hearing tests and hearing aids available at our Hidden Hearing clinic in Barnstaple

It’s so important to have your hearing checked regularly, especially the older you get. Hearing loss can creep up on you. It can be so gradual that it’s not always easy to recognise or even accept. So if you’re worried about your hearing in any way, the best thing to do is to book a free hearing test.

And if you’ve never had a hearing test before, don’t worry – you can find out exactly what happens during a hearing test here

If you do suffer from hearing loss already, it’s important to keep on top of any changes to your hearing. Even if you’ve come to see us before, we still recommend having a regular check-up, at least once a year.

The Barnstaple team

Shaun Samuels, our hearing care expert, and Lorraine and Sharron, our receptionists, will be here to look after all of your hearing care needs. 

How to find us

The Barnstaple branch is situated in Boutport Street, just a few minutes’ walk from Barnstaple main High Street and the Pannier Market.

If you’re looking for somewhere to park, try the car parks on Green Lane or Bear Street. There is also limited parking outside the centre, with a disabled bay if necessary. The main bus station is less than 10 minutes’ walk from the branch.

Does Hidden Hearing Barnstaple offer ear wax removal?

Yes, Hidden Hearing Barnstaple offers ear wax removal. If you’re suffering from excess ear wax build-up, you can book an ear wax removal appointment.


27 reviews
Sarah Gmail
a week ago

Can’t fault them. Insisted on speaking to family member to make sure mum was happy to go ahead, as it is a big expense, and I had to go to the fitting so I knew exactly what she was told and what support was on offer, what she should expect etc. Yes, it was very expensive, but has made a real difference, and there is support included for the life of the hearing aids.

chumba Blooby
6 months ago

Definitely couldn't recommended them enough been absolutely brilliant with me over the last 6 years. Brilliant customer service and care always go the extra mile to make the customer happy A*

Martin Coles (Colesey)
5 months ago

Certainly an eye opener when it comes to establishing the state of my hearing. Very professional and extremely good explanation from the audiologist. Impressive short trial of what the instruments are capable of doing to aid hearing.

Stewart Butler
7 months ago

Hearing is so important. The service provided at Barnstaple was excellent with everything explained in detail which fills youth confidence when making decisions moving forward. very Professional, Friendly and helpful. Thank You.

Nigel Duncan
8 months ago

I have been going to the Barnstaple branch for a couple of years, having purchased a pair of hearing aids because my NHS ones were not giving me the quality I needed. I did not feel under pressure to buy from them and felt the audiologist had my best interests at heart. The level of service provided has always been exceptional. I recommend anyone that is considering a hearing test to use this company, I assure you that you will be very pleased.

Jason Broughton
8 months ago

Excellent! I attended the appointment as with my spouse, as a couple, and found it to be the perfect approach. The testing was very thorough with every detail, part of the process and outcomes explained clearly and concisely. We would absolutely recommend.

Neal C
9 months ago

We booked an appointment here after being let down by Boots.
The hearing test was very thorough and reassuring.
The place is very modern and has a nice feel and look to it, which puts you at ease. The staff are very friendly and organised too.
Definitely recommend to anyone who has any problems with their ears or hearing.

James Knights
in the last week

I had very supportive help both initially being fitted out and later support.

Simon Hull
a year ago

A genuine kind and caring person that really does care about the customers. His attitude was amazing and he made us feel super welcomed and relaxed. He spent quailty time going through some test with my wife and actually talked us both through everything. We could feel the professionalism come from his work. If you want to be respected, understood and treated like a human being then I highly recommend Hidden Hearing in Barnstaple Shaun.

Caroline Leaver
a year ago

I have been a customer for a few years now, and I am extremely happy with the service that the branch has provided. Mr Samuels is excellent, professional, knowledgeable and really puts me at my ease. He is a solution finder, and a credit to Hidden Hearing. Highly recommended.

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