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What to expect at your hearing test

You might be wondering what happens at a hearing test, for example what's involved and what you can expect to learn.


We'll give you a step-by-step overview so that you'll know what to expect at your appointment.


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What happens at a hearing test – Bring someone with you
Bring someone with you
Part of your hearing test involves checking how well you recognise a familiar voice. So we recommend bringing a friend or relative along with you, if possible.
What happens at a hearing test – consultation
Discuss your hearing concerns
Your hearing care expert will talk to you about your hearing concerns, your medical history and any lifestyle factors that may impact your hearing.
What happens at a hearing test – Physical ear examination
Physical ear examination
They'll conduct a visual exam of your ears to see whether there are any medical explanations for your hearing loss.
What happens at a hearing test – Hearing assessment
Comprehensive hearing assessment
The hearing assessment includes a series of tests – such as tone, speech and word tests.
What happens at a hearing test – Same-day results
Same-day test results and recommended solutions
Option 1
No hearing loss:
Receive healthy hearing advice

Option 2
Hearing loss detected:
Receive advice on hearing aid solutions

What to expect when visiting a hearing clinic to get a hearing test

In this short film you can see what happens during your visit to one of our hearing clinics.

Our goal is to help you hear better.

Book a free hearing test




What happens at a hearing test?


Here is a look at what happens at a hearing test with Hidden Hearing.




What happens at a hearing test


Hidden Hearing logo





Our hearing professional will sit down with you to discuss your hearing concerns, Medical history and Lifestyle


Our hearing professional will discuss

Concerns History Lifestyle


Audiologist sitting with a customer




This is followed by a physical ear exam. Your ears will be checked for ear wax and other irregularities.

Physical ear exam


Ear wax

Other irregularities


Audiologist examining customer’s ear




You will be placed in a sound booth, where you will complete a series of tone, speech and word tests



Sounds booth


Tone, Speech & word tests


Man sitting in a sound booth taking a hearing test


Hidden Hearing goes above and beyond a baseline Hearing test by relying on the following pillars

Baseline Hearing Test

Hidden Hearing Hearing test


Histogram showing baseline hearing test and Hidden Hearing hearing test


Audiological, cognitive, psychological and subjective nuances


That’s it.



Audiological, cognitive, psychological, subjective nuances



Upon completion of your hearing test, you will get same day result

Same day result


Audiologist sitting with customer



If you have no hearing loss, great!


We recommend you test your hearing once annually if you are over 60


No hearing loss?



We recommend you test your hearing once annually if you are over 60


Man walking




If a hearing loss is detected, your hearing professional will provide you a customized hearing solution

Hearing loss detected?


We’ll provide a customized hearing solution


Audiologist talking with customer and showing hearing aids options.



A hearing test is easy and takes about 30 minutes to complete

A hearing test is easy and takes about 30 minutes to complete


Audiologists waving goodbye at customer



Book your free hearing test at Hidden Hearing today.

Book your FREE hearing test at Hidden Hearing



Hidden Hearing logo


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Request your free hearing test today

Take the first step to better hearing by booking an appointment. There's no risk, cost or obligation involved. It's completely free.

Tip from the experts

Bring a close friend or family member to your first appointment

It's very helpful to bring a person with a familiar voice to your hearing test. It helps the hearing care expert to see how well you understand the words spoken by a close friend or loved one. This helps your hearing care expert understand how well you hear everyday speech.

It can also help to have a friendly face and calming voice at your first appointment. You’ll typically get more out of your visit if someone close to you can share the experience. Plus, your loved one will have a better understanding of some of the challenges involved with your hearing loss. They might be able to articulate some of the challenges that you might not be aware of.

Help someone with a hearing loss

What happens at your first hearing test?

Your ability to live a full and satisfying life is our top priority. Healthy hearing is essential to having a good quality of life. Our hearing care experts give personalised hearing care to help you realise your full hearing potential.

1. Congratulations! You’ve booked your hearing test

You’ve just taken the most important step to better hearing.
Your test is booked, and you're on your journey to better hearing.

2 minutes

Image shows man talking over the phone

2. Discuss hearing concerns, medical history, and lifestyle factors

Our hearing care experts will take the time to get to know you. Together, you'll discuss your hearing challenges, hearing needs and medical history to date.

20 minutes

Image shows an audiologist talking to a woman customer

3. Physical ear examination

Next, we'll examine your ears and check for ear wax and any foreign objects which could be blocking your ear canals. We'll also look for damage to your eardrum(s), infections, and other abnormalities. This portion of the exam will help us understand if there are any medical explanations for your hearing loss.

5 minutes

Image shows an audiologist using an otoscope to look into a patient's ear

4. Comprehensive hearing test

The hearing assessment part of the test is simple and painless. You'll sit in a soundproof room or booth while wearing a pair of headphones. We'll ask you to listen to and respond to various tones, speech sounds, and voices. Your responses will be recorded on an audiogram, and the results will help show whether you have an aidable hearing loss. Once complete, your hearing care expert will review the results with you and discuss next steps and, if needed, treatment options.

20 minutes

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5. Same-day test results and recommended solutions

Your hearing care expert will go through your results with you. If you have any level of hearing loss, they'll recommend solutions.

15 minutes

Image shows man talking to audiologist in front of a screen showing an audiogram

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5A. No hearing loss
You will be advised on healthy hearing practices and how to protect your hearing over time.
icon of ear and no sound
5B. Hearing loss detected
We’ll assist you in choosing the best hearing aid solution for you. Most hearing aids are available in less than a week (custom hearing aids can take 2–3 weeks).