5 Pepper Row, Pepper Street, Chester, CH1 1EA

Hearing tests and hearing aids available at our Hidden Hearing clinic in Chester

It’s so important to have your hearing checked regularly, especially the older you get. Hearing loss can creep up on you. It can be so gradual that it’s not always easy to recognise or even accept. So if you’re worried about your hearing in any way, the best thing to do is to book a free hearing test.

And if you’ve never had a hearing test before, don’t worry – you can find out exactly what happens during a hearing test here

If you do suffer from hearing loss already, it’s important to keep on top of any changes to your hearing. Even if you’ve come to see us before, we still recommend having a regular check-up, at least once a year.

The Chester team

Daniel Nicolson and Lucy Triggs, our hearing care experts, and Rebecca, our receptionist, will be here to look after all of your hearing care needs. 

How to find us

Located at the heart of Chester, you will find the branch located between the back entrance of Grosvenor Mall and the Chester Heritage Centre. The nearest car park to our Chester Hearing Centre is in the Grosvenor Mall, while buses stop on Abode Hotel.

Does Hidden Hearing Chester offer ear wax removal?

Yes, Hidden Hearing Chester offers ear wax removal. If you’re suffering from excess ear wax build-up, you can book an ear wax removal appointment.


37 reviews
James Yarwood
a week ago

I visited for the first time today due to a blocked ear. The staff are kind, respectful and friendly. I was also offered a tea or coffee while waiting for my appointment, which is very thoughtful.

The procedure itself was explained to me from start to end and went very smoothly. Everything now sounds very loud again, which is brilliant!

Definitely recommended. Money well spent!

Wendy incognito
a month ago

Exceptional service from highly professional, courteous and clearly dedicated, staff who care about their customers.

I am so glad that I found Hidden Hearing as, not only can I hear far better than I could with my hearing aids from a big high street name, but I also feel safe and secure in the knowledge that at Hidden Hearing, I am receiving the best possible service.

Linda Shaw
3 weeks ago

Professional, friendly always helpful, never rushed. The reception and offices are so clean and hygiene.

Jim J Saddle Inn
4 weeks ago

Excellent service, very friendly staff, and they even phoned me to ask if I need the appointment I was due for, when I said I didn't need it at the time, they said, for me to phone anytime I needed them, very pleased with what they had done for me the previous appointment before, would definitely recommend this place.

Fish Tank
3 months ago

Staff were fantastic when I visited today. Lovely woman on the front desk, offered both me and my partner a cup of tea or something else to drink. Audiologist was superb, very friendly gentleman who was top notch. All props to this place today for their outstanding work and support.

Ian Ryrie
2 months ago

I went in for my checkup appointment right on time. Met by Daniel, the Hearing Consultant who was very friendly but professional in checking my hearing and hearing aid. He advised me of other options with more updated equipment but I declined to invest at this time. I've no negative comments. Thanks very much. IR

a month ago

Caring, friendly, explanatory, patient, competent, understanding my needs.
Couldn’t ask for better. So, many thanks.

Nina Ainsworth
a week ago

Very friendly staff explaining everything clearly making me feel at ease

Julie Owens
4 months ago

After years of wearing custom earplugs, wax had built up over my ear drum. Terri was professional and gentle in removing the big clumps. A hearing test afterwards revealed the earplugs had done their job and my hearing was good. Very satisfied

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