Hidden Hearing Chester

Book FREE hearing test Ear wax removal
5 Pepper Row, Pepper Street, Chester, CH1 1EA

Hearing tests and hearing aids available at our Hidden Hearing clinic in Chester

It’s so important to have your hearing checked regularly, especially the older you get. Hearing loss can creep up on you. It can be so gradual that it’s not always easy to recognise or even accept. So if you’re worried about your hearing in any way, the best thing to do is to book a free hearing test.

And if you’ve never had a hearing test before, don’t worry – you can find out exactly what happens during a hearing test here

If you do suffer from hearing loss already, it’s important to keep on top of any changes to your hearing. Even if you’ve come to see us before, we still recommend having a regular check-up, at least once a year.

The Chester team

Daniel Nicolson and Lucy Triggs, our hearing care experts, and Rebecca, our receptionist, will be here to look after all of your hearing care needs. 

How to find us

Located at the heart of Chester, you will find the branch located between the back entrance of Grosvenor Mall and the Chester Heritage Centre. The nearest car park to our Chester Hearing Centre is in the Grosvenor Mall, while buses stop on Abode Hotel.

Does Hidden Hearing Chester offer ear wax removal?

Yes, Hidden Hearing Chester offers ear wax removal. If you’re suffering from excess ear wax build-up, you can book an ear wax removal appointment.


29 reviews
Fish Tank
in the last week

Staff were fantastic when I visited today. Lovely woman on the front desk, offered both me and my partner a cup of tea or something else to drink. Audiologist was superb, very friendly gentleman who was top notch. All props to this place today for their outstanding work and support.

Ian Ryrie
2 weeks ago

I went in for my checkup appointment right on time. Met by Daniel, the Hearing Consultant who was very friendly but professional in checking my hearing and hearing aid. He advised me of other options with more updated equipment but I declined to invest at this time. I've no negative comments. Thanks very much. IR

a month ago

Caring, friendly, explanatory, patient, competent, understanding my needs.
Couldn’t ask for better. So, many thanks.

Nina Ainsworth
a week ago

Very friendly staff explaining everything clearly making me feel at ease

Julie Owens
a month ago

After years of wearing custom earplugs, wax had built up over my ear drum. Terri was professional and gentle in removing the big clumps. A hearing test afterwards revealed the earplugs had done their job and my hearing was good. Very satisfied

Angela Payne
a week ago

Professional, detailed. Good communication of findings

Peter Williams
a month ago

I was apprehensive going for my hearing test knowing that the likely outcome would be a recommendation for a hearing aid. I didn’t want this. However Daniel ensured that the whole experience was relaxed, informative, enjoyable, and professional. Not rushed at al. No pressure. Excellent service and I feel I am in expert hands.
Looking forward to the next appointment for the fitting of the hearing aids.
Very appreciative customer!

Eric Knowles
5 months ago

I have been with Hidden Hearing in Chester for 4 years and have received excellent service at each visit. This includes all the staff.

5 months ago

Good price and brilliant back up thank you

John McCullough
8 months ago

Very professional ear wax removal service from Terri last week at Chester branch. More expensive than competitors and advance payment required but it will not put me off booking a further appointment as needed

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