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Many of our hearing centres are open over Christmas. Check your local centre's opening hours and book your appointment here. Customer service & booking teams will be open on reduced hours.

Connect hearing aids to the Remote Control

1. Open the battery compartments on your hearing aids.
2. Press and hold all three buttons on the Remote Control for five seconds. The LED should now glow green for about ten seconds.
3. Close the battery compartments of your hearing aids. Wait about ten seconds until they’re fully turned on.
4. Make sure both hearing aids are within about 20 cm (7 inches) of the remote.
5. Press any key briefly on the remote. Once the pairing is complete, the green LED will glow green again for about ten seconds.

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