1. On your phone, go to ‘Settings’. Make sure the ‘Bluetooth®’ button is in the ‘On’ position. Then scroll down to ‘General’, and then ‘Accessibility’ and then ‘Hearing Devices’.
2. Now restart your hearing aid by opening and closing the battery compartment. This will put your hearing aid into ‘pairing mode’ for three minutes. Do this for each hearing aid if you have more than one.
3. Your hearing aid(s) should now appear on your phone screen. Tap on the name of your hearing aid and tap ‘Pair’ when the pairing request pop-up appears. Repeat this step if you have two hearing aids.
4. Open the Oticon ON app which should now automatically recognise your hearing aids.
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