We’d like to share some exciting news about your hearing care.
From 1 July, Hidden Hearing and Amplifon are coming together as one, under a new name: Audika.
By bringing our teams together under a single, global hearing care name, we’re strengthening the care we offer.
And while our name is changing, you can be confident that you’ll still receive the same expert and personalised hearing care that you can trust.
We believe great hearing care isn’t one‑size‑fits‑all: it should fit seamlessly into your life.
Unlike some other providers, hearing care is all we do. We’re confident in the expert care we provide – and we want you to feel confident too.
As experts in hearing care, we understand just how important your hearing is, and what it means to people when they rediscover the sounds they love.
Globally, Audika is part of Demant, a world-leading hearing healthcare group that employs more than 14,000 hearing care professionals in more than 30 countries and 4,500 clinics.
By combining global expertise with local care, Audika is able to provide clinical excellence, advanced technology and state-of-the-art facilities to support you on your hearing journey.
As part of Audika’s expansion, we’ve reviewed our hearing centre network to make sure that we’re in the right locations to best support our customers.
And as a result of this, the following hearing centres will be relocating:
Hidden Hearing Altrincham, 17 Goose Green, Altrincham WA14 1DW
Hidden Hearing Derby, Unit 3, Babington Court, Gower Street, Derby DE1 1SD
Hidden Hearing Leeds, 133-141 The Headrow, Leeds LS1 5RD
Hidden Hearing Leicester, 28 Horsefair Road, Leicester LE1 5BN
Hidden Hearing Lincoln, Unit 2 Freeschool Lane, Lincoln LN1 2EY
Hidden Hearing Maddox Street, 33 Maddox Street, London W1S 2QU
We’ll contact all affected customers directly with full details of their new Audika hearing centre, including its location, contact details and next steps.
Whether your care is moving or staying where it is, our commitment to your hearing remains the same. At Audika, your hearing is our expertise.
If your hearing care is relocating, here’s what you can expect:
We’ll always aim to make sure you’re seen at the most convenient Audika hearing centre available.
But if your new location isn’t suitable, please let us know – we’ll do our best to help.If you already have an appointment booked at your current location, please don’t worry.
We’ll contact you directly to arrange a suitable alternative location or appointment date. You don’t need to take any action.
As we roll out the Audika name across the UK, some clinics may temporarily continue to display Amplifon or Hidden Hearing signage. This is temporary and part of our transition plan.
Please rest assured:
You may also meet some new team members, all working together to support you as part of Audika.
We believe great hearing care isn’t one‑size‑fits‑all: it should fit seamlessly into your life.
Our experts take the time to listen to you, to understand what matters to you, and personalise care and solutions to your individual hearing, lifestyle and communication needs.
As experts in hearing care, we understand just how important your hearing is, and what it means to people when they rediscover the sounds they love.
From socialising with friends to listening to grandchildren, everyone wants to hear the sounds that are precious to them.
And we’ve been on a mission for over 120 years to help more people hear better, helping thousands of people every year with their hearing through our personalised, expert care.
At Audika, we can adapt your care as your hearing needs evolve over time.
You’ll benefit from greater access to expertise, more choice in hearing technology, and continued investment in advanced testing and diagnostics.
Over time, you may also notice:
You’ll find answers to common questions below. If you’d prefer to speak to someone, our customer services team or your local clinic will always be happy to help.
