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What our employees say...

Want to know what it’s like to work at Hidden Hearing? Take a look at what our employees have to say and get an exclusive inside look at the life of a Hidden Hearing employee by watching the video's below.

Meet Tallal Ashraf

Tallal Ashraf is an audiologist at Hidden Hearing. Hear Tallal's story and see how working as an audiologist is in every way his dream job.

It’s just the best place to be. It gives you the rare opportunity to actually have a positive impact on someone’s life.

From them feeling isolated, you can have an impact which could be life-changing.”

Find out more about our current vacancies

Audio Visual 
A special moment for me that stands out is when I tested a lady who lived on the second floor of an apartment building. 

She’d never been tested. And once I’d tested her and given her the hearing aids, she asked her daughter to switch off the microwave, or the radio, because she could hear a ‘singing’ sound. And it was actually the birds singing outside of the window. She’d not heard these birds for all the time she’d been in the apartment.

Caption appears: Meet Tallal – Audiologist in Audika Group

Tallal is walking to work, across a bridge in an urban park.

Tallal is sitting down, speaking to us from his clinic.

Tallal is walking through the city.
You do get moments like that, they happen all the time.

That’s one of the best parts of the job. Every day is different and you just get better and better because of the training. You continue to grow and continue to help people.

Tallal is greeting a customer in a Hidden Hearing clinic.

They are walking together into an appointment room.
My name is Tallal. I’m an audiologist with Hidden Hearing (part of Audika). I’ve been with the company four years, the best four years of my life, absolutely life-changing and I’d recommend it to anyone and everyone as a career.  Tallal is showing the customer a detailed diagram of an ear. 

Tallal is looking in the customer’s ear with an otoscope. 
It’s an environment where you can be yourself and you can continue to develop and grow. It’s all very professional. I chose to work with Hidden Hearing within Audika because it’s just an amazing company to work for. All the technology and services – anything that you do need is provided. The ongoing support is absolutely phenomenal. Tallal is sitting in his clinic as he's talking to us.
It’s just the best place to be. It gives you the rare opportunity to actually have a positive impact on someone’s life.  The customer has headphones on and she is smiling while she is having her hearing tested. 
From them feeling isolated, you can an impact on someone’s life – where it could be life-changing. From where they stayed at home, now they can take part in conversations with friends and family members. It improves not only their lives but everybody’s lives around them.  Tallal is sitting in his clinic.

Tallal is conducting a hearing test with the same customer.
With work and family life, it fits perfectly. You can enjoy your day at work and have that experience where you’ve had a positive impact on someone’s life, and come home and share that experience with your family.  Tallal is sitting in his clinic. 
It’s a privilege to work with Hidden Hearing and Audika because they allow you to be yourself and place part of yourself into the position. In the years to come I don’t see me retiring any time soon.

I’d love to have a life-long career with Hidden Hearing and Audika. It’s just the best place to be. It’s the most amazing job you could have.
Tallal is driving home.

His family are waiting for him outside the front door of his house.

Tallal is walking in the park with his wife and young son.

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Farhait Kiani, Hearing Aid Dispenser

"Having worked for the NHS for a number of years, I chose to move to Hidden Hearing as I was enticed by the hearing aid technology available and having the time and facilities to allow me to create a thorough and fully personalised assessment and management plan for my patients. I enjoy working at Hidden Hearing because I can make a difference and offer my patients a holistic approach. The training provided by Hidden Hearing is first class. We have access to the best trainers and workshops that help support and enhance our professional skills as well as personal growth."

Hidden Hearing audiologist Farah

Sam Bayford, Branch Coordinator

"My decision to start working for Hidden Hearing 10 years ago, was simply to do something completely different to what I had done before.  I fundamentally wanted to help people and make a difference. Since starting at Hidden Hearing, I feel the company has changed so much and for the better. It challenges me every day, which keeps me on my toes and I am always learning all the time within my role. The best part of my role is the job satisfaction you gain when you know you have made a difference to someone’s life and well-being. It’s a great feeling and makes me very proud!"

Hidden Hearing branch coordinator Samantha

Meet Emilia Sage

Emilia Sage is an Assistant Management Accountant at Hidden Hearing.

“We have many opportunities and support from management. There are plenty of opportunities to develop and grow.”

Find out more about our current vacancies

Audio  Visual

A couple of months ago we decided to form a running group at Hidden Hearing. It’s a really nice opportunity for us to get together, do something different and completely get your mind out of work.

Close-up of pigeons in the park.

A group of runners are warming up in the park: one is putting her hair up, another is zipping up her coat. Another is setting as stopwatch, one is tying her shoelace.

They begin running in a park.

Caption reads: Meet Emilia – Accountant in Audika Group 

My name’s Emilia Sage, I’m 26 years old and I’m an Assistant Management Accountant at Hidden Hearing. Emilia is sitting in Hidden Hearing’s Support Centre offices as she’s talking to us.
I’m proud to work with so many intelligent and lovely people, but I’m also really proud to work for an organisation that has such an important purpose, so helping more people hear better. Emilia is walking to work. She is walking past a Hidden Hearing hearing centre.

She is walking up the stairs to her office.

When I left university, I graduated, I didn’t really know what I wanted to do as a career and one evening I met up with my friends – one of them mentioned there was a job at Hidden Hearing in Customer Services. I applied for the job in Customer Services and managed to get it. Emilia is walking through her office.
I spent about a year in Customer Services and then I started working on a project – on a secondment – and when that project finished after about six months, my manager saw that I had potential so he offered me the opportunity to do a development programme which involved spending six months in a variety of departments, so IT, HR, Marketing and also Finance. I realised at the end of it that Finance was the department I wanted to be in. I’m now in Finance and I’m studying to be a chartered accountant.   Emilia is sitting at her desk, typing on her keyboard.

Emilia is sitting in her office as she’s talking to us.

Emilia is picking up the telephone and starts smiling and talking.

I think the best thing about my work is the fact that I get to interact with so many different people in the company, whether it’s dispensers, branch coordinators, departments like IT and Marketing, or directors. It really keeps me in touch with what’s going on in the business, and I love working with different people and having that sort of cooperation with them.
I’m also a finance buddy for two of our sales areas. So I have interaction with two of our area managers and support them with anything they need, whether it’s reports or analysis – I’m their contact in Support Centre.
Emilia is sitting in her office as she’s talking to us.

Emilia is in a meeting room, talking with two colleagues.

In 2018, at our conference, I was given an award, and that was because I had done a really good job on my development programme and I’d been noticed by a lot of the managers who thought I was really proactive. Close up of Emilia’s award trophy on her desk – Emilia is typing in the background.
I’d taken a lot of their role on so that they could have more time, by doing some of their tasks. 
Compared to the companies my friends work for, it seems like we have a lot more opportunities and a lot more support from management here. 

So I’d recommend that people join Hidden Hearing because you get to be part of a company that has a really important purpose of helping more people hear better.

Emilia is sitting in a meeting room. She is demonstrating how to use a card machine to two colleagues.
 And also if you do join the company, then there are plenty of opportunities to develop and to grow, and if you work hard, you will be rewarded for it and you will be noticed. Emilia is running in the park with her running group.

White screen: Hidden Hearing logo appears

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