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Total protection of your hearing aid
Oneplan
Protect your hearing aid with our customer care scheme, designed to give you total peace of mind. Exclusively available to Hidden Hearing Customers.
oneplan: get the total protection and peace of mind you need
oneplan is our Customer Care Scheme designed to give you total peace of mind for the first five years of your aid’s life.
It’s exclusive to Hidden Hearing customers and protects your hearing aids in case they’re stolen, lost or accidentally damaged.
Join the thousands of Hidden Hearing customers who already subscribe to the exclusive protection of the oneplan.
We’ll replace stolen or lost hearing aids†, and carry out necessary repairs caused by accidental damage. And if you need to wait for repairs to be carried out by the manufacturer, we’ll give you a courtesy aid to use.‡
What are the benefits of signing up to the oneplan?
✔ No-quibble 'new for old' replacement if your hearing aid is lost, stolen, or accidentally damaged.†
✔ Unlimited FREE repairs to your hearing aid through breakdown or accidental damage.
✔ Free courtesy hearing aid‡ to use if your needs to be repaired.
✔ Fast and hassle-free replacements
✔ Low annual cost
Protection for your hearing aids
You may have already been offered our oneplan customer care scheme when you purchased your hearing aid. You may not have taken advantage of it at the time, but you still can. You’ll find all the information you need to know below.
Total protection of your hearing aid from just £75 per year.
Save 10% when you sign up by Direct Debit
Annual oneplan subscriptions start from just £75 a year, but you’ll save 10% on your first year’s subscription when you sign up by Direct Debit.
Click the link below to sign up – it’s quick and easy, plus you’ll benefit from automatic renewal each year so your hearing aid will stay protected.
Oneplan FAQs
Protect your hearing aids today and save 10%
We understand that your hearing aids are precious, and no matter how careful you are, mistakes can happen. That's why its important to have a plan in place in case anything happens to them.
Sign up to the oneplan today by direct debit and you'll save 10%* on your first year's subscription.
If you have any queries, you can contact our oneplan helpline: 0800 437 0045.
For a copy of the full Scheme Rules, click here. Your legal rights as a consumer are not affected.
*Sign up to a plan by Direct Debit and get 10% off the first year's subscription. ‡Replacement device provision subject to a 10% contribution from you of original list price, without discount. ‡Subject to availability
