Our appointment booking line, 0800 0372 080, will be closed Easter Sunday only.
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Monday 9:00 am – 5:00 pm Tuesday 9:00 am – 5:00 pm Wednesday 9:00 am – 5:00 pm Thursday 9:00 am – 5:00 pm Friday 9:00 am – 5:00 pm Saturday Closed Sunday Closed
Hearing tests and hearing aids available at our Hidden Hearing clinic in Newcastle Upon Tyne
It’s so important to have your hearing checked regularly, especially the older you get. Hearing loss can creep up on you. It can be so gradual that it’s not always easy to recognise or even accept. So if you’re worried about your hearing in any way, the best thing to do is to book a free hearing test.
And if you’ve never had a hearing test before, don’t worry – you can find out exactly what happens during a hearing test here
If you do suffer from hearing loss already, it’s important to keep on top of any changes to your hearing. Even if you’ve come to see us before, we still recommend having a regular check-up, at least once a year.
The Newcastle team
Paul Jepson, our hearing care expert, Adam and Marie, our receptionists, will be here to look after all of your hearing care needs.
How to find us
We are a 2-minute walk from the Central station and the local metro. The centre is located at the junction of Grainger Street and Westgate Road. Or you can find us opposite St John’s Church.
There is paid parking on the street outside the branch.
Does Hidden Hearing Newcastle offer ear wax removal?
Yes, Hidden Hearing Newcastle offers ear wax removal. If you’re suffering from excess ear wax build-up, you can book an ear wax removal appointment
Reviews
Jo is without a doubt one of the kindest and most caring health professionals I have came across. I could not thank her enough for how she explains things and shows genuine interest and care.
I was worried that paying for these services would be costly and potentially pointless. However, I couldn’t have been more wrong. I advise everyone gets their ears checked and hidden hearing is the ideal place to do so.
Expert advice and assistance. So nice, and such a relief, to find a business that really wants to help and support you. I am delighted - and can hear properly!
I am watching TV programmes I've seen before but am getting more out of them now because I can hear the dialogue, thank you!
Went in yesterday for my yearly ear check up. Met Michael Riley, very professional and knowledgeable. Also very honest, credit to the company
Anything you think wrong with hearing these are the guys for you...totally professional hearing tests and wax removal.
I will be back ....thank you
I purchased my aids one year ago. Today I had an appointment with Michael Riley. I cant sing his praises enough caring, professional, honest and an expert in his field. Highly recommended. Barrie brown, Sunderland
The audiologist who removed the wax from both my ears today was really nice and helpful and I recommend her to anyone who has earwax build up in both ears to go to get them do at Hidden Hearing.
Went in the shop a couple of months ago on Westgate Road, and met Paul. I explained my hearing issue with him, and he answered all my questions I put to him. He was very Professional, and is a credit to the Business. He sorted out what I needed to improve my hearing. Very pleased with service, and end result
Was a bit unsure at first when I first visited but that quickly disappeared once everything was clearly explained. Never through out the process did I feel pressured either. I was tested given the results given my options and was told to ring back should I want to proceed.
I am so glad I did as the results in my standard of life have improved so much even to the point my long suffering Wife no longer had to repeat herself every time she talks to me. At work too I now don’t feel embarrassed at having to ask everyone to repeat themselves. I no longer have to have to TV up loud to the point it’s uncomfortable for my wife the list goes on.
I got to see Paul at the Newcastle branch and he really can’t do enough for you he is so patient and very knowledgeable and totally puts you at ease.
If you have any doubts don’t they treat you with respect and make everything totally transparent so no hidden surprises will come out and bite you i the bum.
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