Hidden Hearing Festive Opening Hours

All our hearing centres and clinics will be closed for Christmas from 2 p.m. on Friday 22 December. We’ll be reopening at 9 a.m. on Tuesday 2 January in England & Wales, and at 9 a.m. on Wednesday 3 January in Scotland.

Our customer services and booking teams will be open between Christmas and New Year, with slightly shorter hours, please see below for more details.

Customer services

0800 740 8796

Booking queries

0115 697 3324

Wax queries

0800 740 8286

Closed on 25th to 26th December

Open From:

27th: 9am - 4pm
28th: 9am - 4pm
29th: 9am - 4pm

Closed on 30th Dec to 1st January

Closed on 25th to 26th December

Open From:

27th: 9am - 4pm
28th: 9am - 4pm
29th: 9am - 4pm

Closed on 30th Dec to 1st January

Closed on 25th to 26th December

Open From:

27th: 9am - 4pm
28th: 9am - 4pm
29th: 9am - 4pm

Closed on 30th Dec to 1st January

Speak to us if you want to:

- General queries and concerns
- Replacement batteries and accessories
- Oneplan cover renewal
- Lost hearing aid claims on Oneplan
- Lost hearing aid insurance quotations
- Audiogram requests
- GP letter referrals

Speak to us if you want to:

- Make a test appointment
- Amend a test appointment
- Cancel a test appointment

Speak to us if you want to:

- Make a wax removal appointment
- Amend a wax removal appointment
- Cancel a wax removal appointment
- Any general queries, enquiries, and concerns

Amanda from SE London

“This Christmas will be fun now that I can hear everything – even the bad jokes from the Christmas crackers!”

We’re giving the gift of hearing this Christmas

Hearing is more than just a sense. It’s what allows us to join in, to be part of the conversation, the jokes, the laughter.

But when you have a hearing loss, situations that are supposed to bring joy can leave you feeling left out and disheartened.

So to make this festive season particularly special, we’re giving away THREE pairs of brand-new, advanced hearing aids to three lucky people who attend a free hearing test with Hidden Hearing between 1st November 2023 and 15th January 2024.

Enter Giveaway

*Terms and conditions apply

"People think that hearing aids are these ugly things of old. That's just not true any more. They're easy to wear and most importantly they've changed my life."
- Lisa Beckwith

"With my family life, I now have a happy wife; I have happier children because they don’t have to shout at me so much."
- Alex Slight

"I can't say more than just how confident hearing aids have made me and how happy I am. They just change your life."
- Lindy Pieri