Audika Aftercare Program
Welcome to the Audika Aftercare Program. As part of the program, you receive a range of free, lifetime aftercare services designed to ensure that you get the most out of your hearing aids.
What is the Audika Aftercare Program?
1. Audika 30-day welcome program
30-day welcome program - 1-month return policy (money-back guarantee) - 2-month exchange policy
2. 4-year hearing aid maintenance
Free hearing aid cleaning assistance - Fitting, adjustment, and repair - Free batteries and domes - Loss and replacement coverage
3. Online and in-person consultations
Yearly service check-ups - Free in-person consultations - Online consultations - Self-guided resources
3 ways to contact us about aftercare services
1. Audika Welcome Program
30-day welcome program
Our welcome program provides you with support, tips, and advice on how to get the most out of your hearing aids. This ensures that you get off to a good start with your devices.
1-month return policy
In order to make sure that your hearing aids are the right fit for you, Audika gives you the opportunity to test your hearing aids out for a full month before committing to your purchase.
2-month exchange policy
Once you start wearing your hearing aids, you have two full months to decide whether you want to exchange them for a different hearing aid model or style.
2. Hearing aid maintenance
Free hearing aid cleaning assistance
To ensure your hearing aids are always kept clean and in good shape, our hearing care experts are available to clean them for you. You can also learn how to clean them yourself at home:
Free hearing aid fittings and future adjustments
As you get used to your hearing aids and the way in which you wish to hear through them, your hearing care expert can program and / or adjust them to suit your hearing needs.
Free hearing aid repairs
Like everything in life, your hearing aids may need servicing from time to time in order to ensure that the internal components are working optimally. Book your annual hearing aid service appointment.
Free batteries
Whenever you run out of batteries, you can order more from your local clinic, regardless of whether you purchased your hearing aids from Audika or not.
Free domes
Whenever you are in need of new domes, you can order free hearing aid domes from your local clinic. You might prefer to keep an extra pack on hand so that you have an extra supply whenever you need them.
Loss and replacement coverage
With Audika's loss and cover insurance, you are fully covered if you lose your hearing aid and require a replacement. There’s no need to be concerned about extra charges for losing your hearing aid.
''The big difference that has happened to the latest versions of hearing aids that I have is that the quality is so much better.''
Find nearest clinic3. Online and in-person consultations
Yearly service check-ups
Our experts recommend checking your hearing aid once a year in order to make any necessary adjustments and ensure that you are getting the most out of your hearing aids.
Free in-person consultations
In order to provide guidance at every step of your journey, we provide follow-up consultations, which can serve to: address your hearing health concerns, educate you about the latest hearing technology, and provide reliable follow-up care.
Online consultations / self-guided resources
Audika provides convenient, online consultations so that you can talk to a hearing care expert from the comfort of your own home - either online, by phone, or by sending us an email. We have also developed a compilation of self-guided resources online.
Hearing aid accessories
The following 4 hearing aid accessories can make your daily life more convenient:
- ConnectClip: Hear speakers more clearly and control your hearing aids discreetly
- TV Adapter: Stream the sound of your TV directly into your hearing aids
- Remote Control: Discreetly control your hearing aids
- Phone Adapter: Connect your hearing aids to your landline phone