To help keep our customers and staff safe, we’re keeping all of our COVID-secure measures in place for the time being.
All our clinics remain open.
Our priority has always been the safety of our customers and our staff.
All of our staff wear the appropriate PPE, we sanitise all communal areas and medical equipment between appointments, and we limit the number of customers allowed into our clinics at any given time.
We kindly ask that you continue wearing a face covering to your appointment, whether it be in one of our clinics or in your own home.
You might be wondering what happens at a hearing test, especially if it has been a while since you last had one. Or maybe you’ve never had one.
This short video takes you through what happens, step by step.
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Music What happens at a hearing test?
Here is a look at what happens at a hearing test with Hidden Hearing.
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What happens at a hearing test
Hidden Hearing logo
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Our hearing professional will sit down with you to discuss your hearing concerns, Medical history and Lifestyle
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Our hearing professional will discuss Concerns History Lifestyle
Audiologist sitting with a customer
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This is followed by a physical ear exam. Your ears will be checked for ear wax and other irregularities. |
Physical ear exam
Ear wax Other irregularities
Audiologist examining customer’s ear
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You will be placed in a sound booth, where you will complete a series of tone, speech and word tests
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Sounds booth
Tone, Speech & word tests
Man sitting in a sound booth taking a hearing test |
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Music Hidden Hearing goes above and beyond a baseline Hearing test by relying on the following pillars |
Baseline Hearing Test Hidden Hearing Hearing test
Histogram showing baseline hearing test and Hidden Hearing hearing test |
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Music Audiological, cognitive, psychological and subjective nuances
That’s it.
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Pillars Audiological, cognitive, psychological, subjective nuances |
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Upon completion of your hearing test, you will get same day result |
Same day result
Audiologist sitting with customer |
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If you have no hearing loss, great!
We recommend you test your hearing once annually if you are over 60
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No hearing loss? Great!
We recommend you test your hearing once annually if you are over 60
Man walking
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If a hearing loss is detected, your hearing professional will provide you a customized hearing solution |
Hearing loss detected?
We’ll provide a customized hearing solution
Audiologist talking with customer and showing hearing aids options.
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Music A hearing test is easy and takes about 30 minutes to complete |
A hearing test is easy and takes about 30 minutes to complete
Audiologists waving goodbye at customer
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Music Book your free hearing test at Hidden Hearing today. |
Book your FREE hearing test at Hidden Hearing Today!
Hidden Hearing logo
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For more information about our COVID-secure measures, or to book an appointment, please call 0800 037 8787 or your nearest clinic.
We're offering remote battery and accessory ordering; simply call 0800 634 6792.
For any other queries, please call Customer Services on 0800 7408 796.
