After 40 years of treating hearing loss, we’re proud that we’ve become a name our clients can trust. We understand how important your hearing is to you, and at Hidden Hearing our national network of experts are on hand to help make a positive difference to your life by caring for your hearing. We’re also proud of our customer service, and believe that the personal touch and bespoke services we offer can go a long way to making our clients feel comfortable with us.
As providers of healthcare, it’s important to us that the advice we give and the products we recommend are of the absolute highest quality, and so our friendly and approachable network of staff is experienced and highly trained, even striving where possible to improve a customer’s hearing without an aid. Our hearing tests are free and carry no obligation, and we aim to provide a wide range of hearing aids from the finest manufacturers, professionally tested and fitted and with an aftercare package that’s second to none and lasts the life of the hearing aid.
At Hidden Hearing we also realise that budgets are as individual as the solutions we’re providing, so we ensure that value for money is a top priority, allowing our customers to have the best they can afford to suit their lifestyles.
We look after our staff, too. In 2005, Hidden Hearing became the first dedicated hearing retailer to be recognised as an Investor In People, and we were re-accredited in 2008 following an independent assessment. By encouraging our employees to be actively involved in the company, and developed to their full potential, we can pass the benefits directly to you, our customers.
On 1 April 2010, the registration of hearing aid dispensers was transferred from the Hearing Aid Council to the Health Professions Council, meaning that hearing aid dispensers have now joined a body of professionals that includes chiropodists and paramedics on the Register for Healthcare Professionals. All of our hearing aid dispensers are members of the Health Professions Council.
If you’d like to learn more about us, book an appointment, or you’re just curious about how we might be able to help you, get in touch and talk to one of our friendly specialists. We’re here to help.