Please see important information regarding coronavirus (COVID-19). Get the latest update on our new safety procedures

Your hearing and safety is our top priority

Our Hearing Aid Dispensers are registered healthcare professionals and will be adhering to strict professional guidance, see details of the steps we are taking to protect you and our staff below:

  • All government guidelines are being followed

  • Phone screening for Covid-19 symptoms is carried out before all appointments

  • Limited number of customers are allowed in the clinic

  • We are only taking card payments 

  • Medical equipment and common areas are cleaned and sanitised between appointments

  • Protective gear is worn by hearing care experts

Keeping yourself and others safe at your hearing appointment 

1. Please do not arrive early. We are going to be limiting the amount of people in the clinics at one time and entry will be restricted. If you have an appointment, please knock on the door and a member of staff will let you in.

2. Once you have entered the clinic we will ask you and your support to clean your hands using hand sanitiser that we will provide.

3. We will provide masks available for you to wear. 

4. Please adhere to social distancing between you and our employees.


We have opened some clinics to start serving your hearing needs.

  • From the 5th June we are opening a small number of clinics and will be opening more as the days and weeks go on. If you are in urgent need of hearing care please call us on 0800 740 8706 to book an appointment.

  • To view a list of clinics that are open please visit this page.

  • We are currently experiencing high volumes of customer requests and are doing all we can to handle all customer needs.

Book your free hearing test

Many of our hearing clinics have re-opened. You can book a test at any of our open clinics, or join the priority waiting list for any clinics yet to re-open by completing the form below. 

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