You would have already been offered our oneplan customer care scheme when you purchased your hearing aid. You may not have taken advantage of it at the time, but you still can. You’ll find all the information you need to know below.

Total protection of your hearing aid from just £75 per year.

Oneplan is our customer care scheme designed to give you total peace of mind. 

Oneplan is low-cost benefit, so you won't need to worry if your hearing aid is lost, stolen, accidentally damaged, or stops working, anywhere in the world.

What does oneplan include?

• No quibble ‘new for old’ replacement if your hearing aid is lost, stolen, or accidentally damaged and can’t be repaired.
• Unlimited repairs to your hearing aid through breakdown or accidental damage, covering up to five years, including the manufacturer’s warranty.
• Free protection whilst on holiday, up to a maximum of 31 days (at any one time).
  

Please see full Customer Care Scheme Rules for more information.