Hidden Hearing is committed to being a responsible employer and will seek the same from its suppliers.
Hidden Hearing is a private hearing aid specialist with more than 50 years' experience and over 300 locations nationwide. The Head Office is in Maidstone, Kent and the organisation is owned by Demant A/S, a quoted Danish hearing healthcare Company.
In 2010, Demant joined the United Nations Global Compact. The Group reports annually on its actions and initiatives based on the 10 UNGC principles in the four areas of human rights, labour rights, environmental and anti-corruption actions. The Group believes this helps to scope its commitment to corporate responsibility and align strategies and goals.
Hidden Hearing has approximately 470 employees in four main categories, Hearing Aid Dispensers, Branch Coordinators, Support and Management. We use some temporary agency staff whom we book through an approved list of recruitment agencies. The majority of products we sell are manufactured by Demant in Poland. We purchase other goods and services from a range of providers, the four largest in terms of budget spend being shop rentals, cars, IT and marketing services.
All our Hearing Aid Dispensers are registered with the Health and Care Professions Council which has a professional code of conduct.
We pay above the National Minimum Wage for all employees.
We operate in England, Wales and Scotland.
The Board of Directors of Hidden Hearing is responsible for the development and review of policies.
The responsibility for risk assessment in the context of human rights and modern slavery has been delegated by the Board to the Head of Human Resources.
Whistleblowing policy - Employees can report genuine concerns related to the direct activities, or the supply chains of our business, including any circumstances that may give rise to an enhanced risk of slavery or human trafficking, by using this policy. This policy is designed to enable employees to make disclosures without fear of retaliation. For our full Whistleblowing policy, please click on the link.
We assess risk using the Slavery and Trafficking (Sal) Risk Assessment template. The most recent assessment was carried out by the Head of Human Resources and the Finance Director. We will review, at least annually, how we operate in the light of this assessment to ensure the embedding of respect for human rights and zero tolerance of modern slavery.
This statement was approved on 22nd May 2019 by the organisation's board of directors, who will review and update it annually.
Click here to see the PDF Modern Slavery Statement
0800 740 8706
Monday - Friday: 08:30-17:00
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