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Welcome back

We pride ourselves on helping you hear, so you never miss a moment.

We’ve created this space just for you, where you can find everything you need. From ordering batteries to hearing aid maintenance tips, this page is here to help you.

Need more help? Here’s how to contact us.


Your six-monthly check-ups are important

You want to get the best out of your hearing aids and there are many reasons to get them checked regularly.

Find out more about the importance of regular check-ups.

Maintaining your hearing aids

Hearing aids are an investment in your hearing health. It’s important to make sure they are well maintained, which you can do by following the guides below.


Ear Wax Removal

If you’ve got excess ear wax that’s causing you problems, we can help. Our specialists can remove your wax quickly, effectively and comfortably, so wax build-up is one less thing you’ve got to worry about. Just go to our ear wax removal page for more details and to book your appointment.



Tinnitus is the perception of sounds in the ear or head that don’t have an external source. It can be a ringing, buzzing or hissing, or even other sounds. For more information about tinnitus and how hearing aids might be able to ease your tinnitus problems, you can read our dedicated tinnitus page.

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    Recycling hearing aids

    We donate old hearing aids to charitable organisations, like the Starkey Hearing Foundation, who refurbish used devices and give them to those who need them most.

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    Battery usage

    Battery life depends on your lifestyle and how much streaming you do through your hearing aids. With the Oticon More™, for example, charging your batteries overnight will typically give you a full day’s worth of use.