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Who are we?

Hidden Hearing was established in 1968 and we are a leading private hearing healthcare provider. We have over 70 dedicated hearing centres nationwide and we also operate through visiting sites that have 300 additional contact points for patients to see us.

Learn more about us!

Hidden Hearing is owned by Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss connect and communicate with the world around them. For more than a century, the Demant Group has played a vital part in developing innovative technologies and know-how to help improve people’s hearing and health. In every aspect, from hearing devices, hearing implants and diagnostic equipment to hearing care all over the world, Demant is active and engaged.

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✓ Over 500 employees

✓ More than 170 Hearing Aid Dispensers

✓ Expert and specialist in our field of audiology

✓ Access to the latest hearing aid technology

✓ We have a growing market share

✓ We are a leading UK healthcare retail company

✓ We pride ourselves on offering premium customer service

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✓ Operates in a global market in more than 30 countries

✓ Employs more than 14,000 employees

✓ Generates an annual revenue of £1.7b

✓ Our products are sold in more than 130 countries

✓ We create life-changing differences through hearing health

Meet Graham

"We actually do care for our employees. We support them like there's no tomorrow and we will develop them until they realise their full potential."

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Diversity and Inclusion 

At Hidden Hearing, we are committed to fostering an environment that is diverse and inclusive. We recognize that this is the right thing to do for our business and our employees.  We realise that we can only be the best if we embrace everyone regardless of what we look like, where we come from or who we love. We treat our employees with dignity and respect and ask our employees do the same with colleagues and customers. We strive to provide an inclusive working environment, free from harassment and bullying.

Our employees are our most valuable asset and Hidden Hearing is committed to being The Employer of Choice.

We will:
- Act according to our aims and beliefs
- Communicate openly
- Be a responsible employer, caring for the welfare of our staff.
- Recognise all employees as individuals, with their own needs, aims and aspirations.
- Provide the necessary development to enable employees to achieve their goals
- Provide employees with the necessary feedback, support and direction to enable them to contribute effectively to our company

We recognise that we all have a part to play in achieving this. This means providing employees with a working environment where employees feel safe to stand up and speak out, to share their opinions and experiences. Where employees are listened to with patience and empathy and where meaningful discussions can take place. For everyone it means asking questions and respecting the answers to those questions, being open-minded and appreciating the value that each individual brings. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

 
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Investors in People

Hidden Hearing is proud to be recognised as having attained the Investors in People (IiP) standard (Silver). IiP is a national quality standard which sets a level of good practice for improving an organisation’s business through its people and consists of 4 main principles:

Commitment: An Investor in People is fully committed to developing its people in order to achieve its aims and objectives.
Planning: An Investor in People is clear about its aims and its objectives and what its people need to do to achieve them.
Action: An Investor in People develops its people effectively in order to improve its performance.
Evaluation: An Investor in People understands the impact of its investment in people on its performance.

A silver award is a great achievement for any organisation, but at Hidden Hearing we are always striving to be the best.  We are now working towards achieving the gold and platinum standards. It’s as simple as this – Hidden Hearing Invests in its People.

What are the benefits?

Hidden Hearing will pay you a competitive rate and also offers commission and bonus systems tailored to the role that you do.

We offer:

✓ 25 days annual leave plus bank holidays

✓ Company sick pay scheme

✓ Aegon Pension

✓ Employee Assistance Programme for employees and their families which can be accessed 24/7 365 days per year

✓ Free flu jab

✓ Simply Health

✓ Tastecard

✓ Access to excellent quality training and development

✓ Company conference (every 18m at Celtic Manor)

Vitality healthcare:

Vitality is our Company Healthcare provider. First and foremost, Vitality provide Defaqto 5* rated healthcare to ensure that employees are treated quickly, efficiently, and with quality in mind and they have added lots of extra rewards and benefits for employees that choose to take on and maintain a healthier lifestyle. It is an age related scheme that is available to all employees once you have completed one years' service. The company will pay your contribution every month but you will have to pay the Tax element that will be added to your P11D. If you wanted to add partner and children their contributions will be deducted from you on a monthly basis via the payroll.
 

Cycle to work scheme:

Cycle to Work is a Government initiative that offers colleagues who want to cycle to work the opportunity to get a new bike, tax-free. It’s designed to encourage people to get active, try alternative travel and reduce pollution. We have partnered up with Cyclescheme to offer this scheme covering over 2000 retailers meaning there is a retailer close to everyone not forgetting online retailers. The link below is exclusive to hidden hearing and will explain how it works and enable you to apply via the easy step by step guide:
http://www.cyclescheme.co.uk/23120fd

Want to join the team?

Find out what exciting vacancies we are currently recruiting for!

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