Accessibility

Thank you for visiting the Hidden Hearing website.

Hidden Hearing takes pride in the accessibility of its website, and is committed to ensuring that the Hidden Hearing website is accessible to everyone, including individuals with disabilities. This site has been designed with a number of accessibility features which are listed below.

If you have any questions regarding this Accessibility Policy, or if you have any difficulties accessing contenton our website or have trouble using any aspect of the website, please do not hesitate to contact us.

STANDARDS COMPLIANCE:

We seek to meet the Priority A guidelines of the W3C Web Content Accessibility Guidelines. Our website is tested on a regular basis using a combination of automated tools to identify potential problem areas and manual testing with the aim of meeting the spirit as well as the letter of the W3C's accessibility guidelines.

DISABILITY ACCESSIBILITY:

http://www.hiddenhearing.co.uk/ has been designed with the aim of meeting the 3WC (World Wide Web Consortium) guidelines at PRIORITY A. For more information, please go to www.w3c.org.

A summary of our promises for this PRIORITY A site follows:

• Where there are pictures, videos or other embedded content, we will provide a text equivalent, or where there is not possible, and explanation of what is missing.
• All text will be readable, regardless of the foreground and background colour.
• If the language of the text changes, will make this clear.
• Where there are documents, we will ensure there are text-only versions.
• We will avoid any flickering images.
• We will use plain language and avoid jargon wherever possible.
• All pictures will have a text explanation.
• We will ensure all pictures are displayed in a way that will make it easiest for your browser to display.
• Any tables will have clear headers of rows and columns that will remain clear throughout the table.
• If we use frames in the site (in other words, split the screen into bits), we will ensure it is clear what they are called, what they are for, and why they are there.
• If we use any applets ("apps") or other gadgets on the site, we will also ensure the site can function without them, or find an alternative way for you to do the same job.
• If we use video or slideshows, we will provide a spoken version of the main points to run alongside the images.
• If we cannot make a page conform to these guidelines, we will provide an alternative version of the page and make it clear how to access it.

LINKS TO OTHER WEBSITES:

Please note that the Hidden Hearing website contains links to other Internet websites. Those websites are not owned, operated, controlled or reviewed by Hidden Hearing, and their web pages may not be fully compliant with our Accessibility Policy. The Accessibility Policies of those websites, and not the Hidden Hearing Accessibility Policy, define the accessibility features and any questions or concerns should be directed to that website's owner.

ALTERNATIVE TEXT:

Images on our website have alternative text attributes, often known as alt text. This means that when an image is used on a web page to convey information its content is also described in the alt text. When you use alt text the image can be understood by text browsers and assistive technologies such as screen readers. If an image is used for simply decorative purposes, the text attribute for the image is left empty in line with accepted best practice.

READABLE AND RESIZABLE FONTS AND LAYOUT:

The Hidden Hearing website uses font sizes that you can control using your web browser. You can also manually change the text size through your web browser.

To change the text size in Microsoft Internet Explorer select View > Text size followed by your preferred text size from Smallest to Largest. The default setting is Medium.

You can change the text size in Mozilla Firefox and other Mozilla-based browsers by selecting View > Text size followed by Increase or Decrease. To return the text size to its default setting, select Normal.

The fonts on http://www.hiddenhearing.co.uk/ have been chosen for their legibility on computer screens. The layout has been designed to stretch to fill the width of the browser, so that you can resize the browser to suit your own viewing preferences.

MINIMISING THE USE OF IMAGES:

Live text is used rather than graphics wherever possible to reduce page download time and to increase your control over text size.

Head Office Address

Meadow House
Medway Street
Maidstone
Kent
ME14 1HL

Contact Number

01622 690132